hannalei

Payments

Payment is due at time of order.

Shipping

Each item(s) purchased will be shipped via USPS first class unless requested otherwise. Please allow 2-3 days for shipping.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Returns and exchange details

Due to the fact that each piece is handmade and no two items will be exactly alike. each item is described and photographed to fully represent its detail. If you have any questions about a particular item, please contact us.